Due to the high volume and handmade nature of our products, all orders take
2-3 weeks from order date to ship. Custom orders take 3-4 weeks from order date to ship. All Packages are insured and will be replaced if damaged or lost in mail. To make a damage claim please send a picture and description of damage via Etsy messages. PLEASE BE SURE TO DOUBLE CHECK YOUR ADDRESS. ADDRESS CHANGES MAY NOT BE POSSIBLE AFTER ORDER.
Feel free to let me know if you have any more questions!
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Due to all orders being made to order all sales are final. If you would like to adjust your order send me a message and I will do my best to make it happen.
All packages are insured! Any damage or losses on the behalf of USPS or fedex will be replaced at no cost to you.
We take pride in each and every item we sell to ensure that it is built to a high standard. If you have any issues with your final product, please send us a message and we will get it resolved ASAP.
We love custom orders! If you have an idea or want a tweak to anything we sell, send me a message and we'll try our best to make it happen!